Payment Policy

1. Payment Methods

At Bombay Handlooms, we strive to make your shopping experience convenient by offering a variety of payment options. We accept the following payment methods:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: All major debit cards
• Digital Wallets: PayPal, Apple Pay, Google Pay
• Bank Transfers: Direct bank transfers (details will be provided at checkout)
• Cash on Delivery (COD): Available for selected regions (subject to additional charges)

2. Payment Process

Online Payments:

• When you place an order on our website, you will be prompted to select your preferred payment method.
• For credit/debit card and digital wallet payments, you will be redirected to a secure payment gateway to complete your transaction.
• Ensure that the billing information provided matches the information associated with your payment method to avoid any delays or issues.

Bank Transfers:

• If you choose to pay via bank transfer, detailed instructions will be provided during checkout.
• Please include your order number in the transfer details to help us identify your payment.
• Orders will be processed once the payment is confirmed in our account.

Cash on Delivery (COD):

• COD is available for selected regions and is subject to an additional handling fee of [amount].
• Payment must be made in cash to the delivery agent at the time of delivery.
• Ensure that someone is available at the delivery address to make the payment and receive the order.

3. Payment Security

We prioritize the security of your personal and payment information. Our website uses Secure Socket Layer (SSL) technology to encrypt your data and protect it during transmission. Our payment gateways comply with industry standards and are PCI-DSS certified.

4. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order details. If you do not receive a confirmation email within [timeframe, e.g., 24 hours], please contact our customer service team at [Your Contact Email or Phone Number].

5. Issues with Payments

If your payment is declined or if you encounter any issues during the payment process, please:

• Verify that all payment information is correct.
• Contact your bank or payment provider to ensure there are no issues with your account.
• If the problem persists, contact our customer service team for assistance.

6. Refunds and Cancellations

Please refer to our [Refund and Return Policy] for details on how refunds are processed and the conditions under which cancellations are accepted.

7. Changes to the Payment Policy

We reserve the right to update or modify this payment policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our payment procedures.